WELCOME TO SVCF
Terms & Conditions
The following terms and conditions (the “Terms and Conditions”) govern your use of the website(s) owned by Southside Victory Church Fellowship, Calgary (“Southside Victory”), including, svcf.ca, www.timesofrefreshing.ca, www.heavensdownload.ca, as well as all other domain names owned or controlled by Southside Victory Church, or any of its future affiliates (collectively, the “Site”). The Site is made available by Southside Victory Church, and its affiliates (“Southside Victory Church” or “we” or “us”). We may change the Terms and Conditions from time to time, at any time without notice to you, by posting such changes on the Site.
BY USING THE SITE, YOU ACCEPT AND AGREE TO THESE TERMS AND CONDITIONS AS APPLIED TO YOUR USE OF THE SITE. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU ARE NOT PERMITTED TO ACCESS OR USE THE SITE. THIS IS A BINDING LEGAL AGREEMENT.
Proprietary Rights.
As between you and Southside Victory Church, Southside Victory Church owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, for example, audio, photographs, illustrations, graphics, other visuals, video, copy, lyrics, software, etc.), code, data and materials thereon, the look and feel, design and organization of the Site, and the compilation of the content, code, data and materials on the Site, including but not limited to any copyrights, database rights, moral rights, sui generis rights and other intellectual property and proprietary rights therein. Your use of the Site does not grant to you ownership of any content, code, data or materials you may access on the Site. You may view the content on the Site on your computer or other internet-compatible device and make single copies or prints of the content on the Site for your personal, internal use only. Any commercial distribution, publishing or exploitation of the Site, or any content, code, data or materials on the Site, is strictly prohibited unless you have received the express prior written permission of Southside Victory Church or the applicable rights holder. (The Site may contain some features that enable you to obtain rights to use certain content on the Site, such as photographs, comments, and the like. In such situations, your rights to use such content are limited to the rights expressly granted by Southside Victory Church in such situations.) You may not otherwise copy, reproduce, distribute or otherwise exploit any content, code, data or materials on the Site. If you make other use of the Site, or the content, code, data or materials thereon, except as otherwise provided above, you may violate copyright and other laws of Canada and other countries, as well as applicable provincial laws and may be subject to liability for such unauthorized use. Southside Victory Church will fully aggressively enforce its intellectual property rights of the law, including the seeking of criminal prosecution.
Notwithstanding the foregoing, and unless we otherwise agree, you shall remain the owner of any content you post on the Site; provided, however, we shall have the nonexclusive, perpetual right to use, distribute, license and sublicense, translate, exploit and copy such content, in our sole discretion; and provided, further, that you shall not be entitled to any compensation whatsoever in connection with the use and enjoyment of our rights described above.
Infringement & Notice and Notice Regime.
If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been violated, please notify Southside Victory Church regarding notice of claims of copyright or other intellectual property infringement at Southside Victory Church, 6402 1A Street SW, Calgary, AB T2H 0G8. All notices must include: a) identification of the material on the Site that you claim is infringing, with enough detail so that we may locate it on the Site; b) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; c)a statement by you declaring under penalty of perjury that (1) the above information in your notice is accurate, and (2) that you are the owner of the copyright interest involved or that you are authorized to act on behalf of that owner; d) your name, address, telephone number, and email address; and e) your physical or electronic signature. Southside Victory Church will remove the alleged infringing posting(s), subject to the procedures outlined in the Copyright Modernization Act of Canada.
User Information.
In the course of your use of the Site, you may be asked to provide certain personalized information to us (such information referred to hereinafter as “User Information”). Our information collection and use policies with respect to the privacy of such User Information are set forth in the Site’s Privacy Policy which is incorporated herein by reference for all purposes. You acknowledge and agree that you are solely responsible for the accuracy and content of User Information, and further that we are entitled to rely on the accuracy and completeness of the User Information.
Unsolicited Materials.
Unless specifically requested, we do not solicit nor do we wish to receive any confidential, secret or proprietary information or other material from you through the Site, by e-mail or in any other way. Any information, creative works, ideas, suggestions, concepts, methods, systems, designs, plans, techniques or other materials submitted or sent to us (“Submitted Materials”) shall be deemed not to be confidential or secret and may be used by us in any manner consistent with the Site’s Privacy Policy. By submitting or sending Submitted Materials to us, you: (i) represent and warrant that the Submitted Materials are original to you, that no other party has any rights thereto, and that any “moral rights” in Submitted Materials have been waived, and (ii) you grant us a royalty-free, unrestricted, worldwide, perpetual, irrevocable, non-exclusive and fully transferable, assignable and sublicensable right and license to use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. We cannot be responsible for maintaining any Submitted Material that you provide to us or to return it to you, and we may retain, delete or destroy any such Submitted Material at any time, in our sole discretion.
User Conduct.
You warrant and agree that, while using the Site, you shall not upload, post or transmit to the Site, or distribute or otherwise publish through the Site, any materials that: (a) are protected by third party copyright, or other proprietary or intellectual property right; (b) are unlawful, threatening, hateful, tortious, defamatory, libellous, deceptive, fraudulent, invasive of another’s privacy or publicity rights, harassing, profane, obscene, vulgar or that contain explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), (c) restrict or inhibit any other user from using and enjoying the Site, (d) constitute or encourage conduct that would constitute a criminal offence or give rise to civil liability, or (e) contain a virus or other harmful component, advertising of any kind, or false or misleading indications of origin or statements of fact.
You also warrant and agree that you shall not: (a) impersonate any person or entity or misrepresent your affiliation with any other person or entity; (b) upload, post, publish, transmit, reproduce, distribute or in any way exploit any information or other material obtained through the Site for commercial purposes (other than as expressly permitted by the provider of such information or other material); (c) engage in spamming, flooding, harvesting of e-mail addresses or other personal information, spidering, “screen scraping,” “database scraping,” or any other activity with the purpose of obtaining lists of users or other information, or send chain letters or pyramid schemes via the Site; (d) attempt to gain unauthorized access to other computer systems through the Site; (e) “stalk” or otherwise harass anyone using the Site or access through the Site; (f) contact anyone using the Site or accessed through the Site for any commercial purpose; or (g) contact anyone using the Site or accessed through the Site for any inappropriate, unlawful, or elicit purpose. You agree that you will not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
Although Southside Victory Church may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on the Site, Southside Victory Church is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations on the Site nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Site.
You agree that if you include a link from any other website to the Site, such link shall open in a new browser window. You agree not to link from any other website to this Site in any manner such that the Site, or any page of the Site, is “framed,” surrounded or obfuscated by any third-party content, materials or branding. We reserve the right to revoke your right to link to the Site from your website at any time upon written notice to you.
You agree to defend, indemnify and hold Southside Victory Church and its directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorney fees, arising in any way from your use of the Site, your placement or transmission of any message, content, information, software or other materials through the Site, or your breach or violation of the law or of these Terms and Conditions. Southside Victory Church reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Southside Victory Church’ defence of such claim.
User Risk.
You assume all risk when using the Site, including, but not limited to, all of the risks associated with any online or offline interactions with others, including communication, dating, bartering, buying, selling, and correspondence. You agree to take all the necessary precautions associated with such activities. SOUTHSIDE VICTORY CHURCH IS NOT LIABLE OR RESPONSIBLE FOR ANY ACTIVITIES YOU ENGAGE IN WITH PERSON (S) YOU FIND AND/OR WHO FIND YOU THROUGH OR ON THE SITE, AND SOUTHSIDE VICTORY CHURCH EXPRESSLY WAIVES ANY AND ALL WARRANTIES OF SAFETY AND RESPONSIBILITY FOR YOUR CONDUCT AND INTERACTIONS.
Account & Password.
You may be enabled to create an account on the Site with a username and/or password. If so, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the Site by you or any person or entity using a password provided to you, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify Southside Victory Church of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to and use of your account, and notify Southside Victory Church when you desire to cancel your account on the Site. Southside Victory Church will not be responsible or liable for any loss or damage arising from your failure to comply with this provision.
Access to the Content.
By agreeing to these Terms and Conditions, the Privacy Policy, and any other agreements and/or licenses we require, you are entitled to access the Site according to any and all access guidelines, rules of conduct, or other obligations we establish. Your access is explicitly limited, personal, non-transferable and non-exclusive, and subject to these Terms and Conditions and the Privacy Policy.
SOUTHSIDE VICTORY CHURCH EXPRESSLY RESERVES THE RIGHT TO TERMINATE AND DENY ACCESS TO THE SITE, OR ANY PART THEREOF, IN THE EVENT YOU MISUSE AND/OR ABUSE YOUR ACCESS TO THE SITE, OR ARE IN VIOLATION OF THESE TERMS AND CONDITIONS, THE PRIVACY POLICY, OR ANY OTHER AGREEMENT OR LICENSE WITH US OR AFFECTING US.
Activation & Subscription Fees.
Southside Victory Church reserves the right to charge activation and/or subscription fees for various services we may offer, in our sole discretion (the “Fees”). Once incurred, the Fees are not subject to refund or offset, unless otherwise agreed in writing.
Software Downloads.
In the event that you receive software demos or other software products downloaded from and/or access through the Site or otherwise delivered or provided by Southside Victory Church in response to your request, your use of such software will be, in addition to these Terms and Conditions, subject to the software license agreement that accompanies such software.
Media Downloads & Streaming.
In the event that you are permitted to download (including podcasts) and/or stream media, including, but not limited to, video, audio, and/or other media, you understand and agree that your use is limited to personal, non-transferrable access, and is subject to any restrictions placed on such media content.
Product Orders.
We may make certain products available to visitors and registrants of the Site, including specials, deals, discounts, and the like. You may only access or purchase any such products by, among other things, warranting that you are domiciled in the United States and you are 18 years old or older. You agree to pay-in-full the prices for any purchases you make either by PayPal and/or credit/debit card concurrent with your online order or by other payment means acceptable to Southside Victory Church. You agree to pay all applicable taxes. If payment is not received by us, you agree to pay all amounts due upon demand by us, including any costs of collection, including attorney fees.
Third-Party Websites.
You may be permitted to link from the Site to third party websites (“Linked Sites”). For example, you may purchase products, some of which may be Southside Victory Church products, on or through Linked Sites. You acknowledge and agree that we have no responsibility for the information, content, products, services, advertising, code or other materials which may or may not be provided by or through Linked Sites. Links to Linked Sites do not constitute an endorsement by us of such web sites or the information, content, products, services, advertising, code or other materials presented on or through such web sites.
DISCLAIMER OF WARRANTIES.
THE SITE, INCLUDING, WITHOUT LIMITATION, ALL SERVICES, CONTENT, FUNCTIONS AND MATERIALS, IS PROVIDED “AS IS,” “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES, UPTIME OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, AND ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND WE HEREBY DISCLAIM ANY AND ALL SUCH WARRANTIES, EXPRESS AND IMPLIED. WE DO NOT WARRANT THAT THE SITE OR THE SERVICES, CONTENT, FUNCTIONS OR MATERIALS CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY THAT THE SITE WILL MEET USERS’ REQUIREMENTS. NO ADVICE, RESULTS OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOUTHSIDE VICTORY CHURCH ALSO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE SITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THE SITE. IF YOU ARE DISSATISFIED WITH THE SITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE SITE.
WITHOUT LIMITATION OF THE ABOVE IN THIS SECTION, SOUTHSIDE VICTORY CHURCH AND ITS SUPPLIERS, VENDORS, AND LICENSORS MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING ANY PRODUCTS OR SERVICES ORDERED OR PROVIDED VIA THE SITE, AND HEREBY DISCLAIM, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND REPRESENTATIONS MADE IN PRODUCT OR SERVICES LITERATURE, FREQUENTLY ASKED QUESTIONS, DISCOUNTS, SPECIALS, AND OTHERWISE ON THE SITE OR IN CORRESPONDENCE WITH SOUTHSIDE VICTORY CHURCH OR ITS AGENTS. ANY PRODUCTS AND SERVICES ORDERED OR PROVIDED VIA THE SITE ARE PROVIDED BY SOUTHSIDE VICTORY CHURCH “AS IS”, EXCEPT TO THE EXTENT, IF AT ALL, OTHERWISE SET FORTH IN A LICENSE OR SALE AGREEMENT SEPARATELY ENTERED INTO IN WRITING BETWEEN YOU AND SOUTHSIDE VICTORY CHURCH OR ITS LICENSOR, VENDOR, OR SUPPLIER.
LIMITATION OF LIABILITY.
IN NO EVENT SHALL SOUTHSIDE VICTORY CHURCH OR ANY OF ITS DIRECTORS, OFFICERS, MEMBERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS (COLLECTIVELY, THE “PROTECTED ENTITIES”) BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING FROM, OR DIRECTLY OR INDIRECTLY RELATED TO, THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE CONTENT, MATERIALS AND FUNCTIONS RELATED THERETO, LOST BUSINESS OR LOST SALES, EVEN IF SUCH PROTECTED ENTITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CERTAIN USERS. IN NO EVENT SHALL THE PROTECTED ENTITIES BE LIABLE FOR OR IN CONNECTION WITH ANY CONTENT POSTED, TRANSMITTED, EXCHANGED OR RECEIVED BY OR ON BEHALF OF ANY USER OR OTHER PERSON ON OR THROUGH THE SITE. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF THE PROTECTED ENTITIES TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS AND CONDITIONS OR YOUR USE OF THE SITE EXCEED, IN THE AGGREGATE, THE AMOUNT, IF ANY, PAID BY YOU TO SOUTHSIDE VICTORY CHURCH FOR YOUR USE OF THE SITE.
Indemnity.
You shall at all times indemnify and hold Southside Victory Church, its respective shareholders, directors, officers, members, employees, agents, successors, and assigns, harmless from and against any and all claims, damages, losses, costs, liabilities and expenses, including attorney fees, arising out of or caused by a breach by you of any representation, warranty or agreement made by you and/or any use or reliance on the Content and/or any other property owned by Southside Victory Church, or otherwise arising out of or in any way related to your use of the Site.
Relationships of Parties.
Nothing contained in any Southside Victory Church agreement or in these Terms and Conditions shall constitute a partnership between or joint venture of the parties or constitute either party as the agent of the other. Neither party shall hold itself out contrary to the terms of any Southside Victory Church agreement and/or these Terms and Conditions, and neither party shall be or become liable by reason of any representation, act or omission of the other contrary to the provisions of the same. Except as otherwise expressly provided for, any Southside Victory Church agreement is not for the benefit of any third party and shall not be deemed to give any right or remedy to any such party.
Waiver.
No waiver by Southside Victory Church of any breach of any agreement, warranty, representation, obligation, promise, and/or another part of these Terms and Conditions shall be deemed a waiver of any preceding, continuing or succeeding breach of the same, or any other item.
Assignment.
You shall not assign any of your rights and/or delegate any of your obligations under this or any other agreement with Southside Victory Church. Any purported assignment and/or delegation by you shall be null and void. Southside Victory Church may assign and/or delegate any of its rights and/or obligations under these Terms and Conditions, and/or under any other agreement between you and Southside Victory Church.
Binding Agreements.
All applicable Southside Victory Church agreements and these Southside Victory Church Terms and Conditions shall be binding upon and inure to the benefit of the parties and each of their respective successors and assigns.
Notices.
Any notices required to be given by any party to the other shall be in writing and may be effected either by personal delivery in writing or by mail, registered or certified, postage prepaid with return receipt requested. Either party may change its address for purposes of this Agreement by giving the other party written notice of the new address in the manner set forth above.
Headings.
The headings used in these Terms and Conditions, or any articles, sections or paragraphs, are inserted only for the purposes of convenient reference and that they may not accurately or adequately describe the contents of the sections or paragraphs which they head. Such headings shall not be deemed to limit, cover or in any way affect the scope, meaning or intent of these Terms and Conditions, or any part of thereof, nor shall they otherwise be given any legal effect.
Governing Law & Venue; Attorney Fees.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Alberta. The exclusive venue of any mediation, action or other proceeding arising out of this Agreement shall be in the provincial and federal courts in the City of Calgary, Province of Alberta. The prevailing party in any dispute or proceeding arising out of this Agreement shall be entitled to recover its costs and expenses, including reasonable attorney fees, incurred as a result thereof.
Severability.
Nothing herein contained shall be construed as to require the commission of any act contrary to law, and wherever there is any conflict between any provisions of these Terms and Conditions, and any material statute, law or ordinance contrary to which the parties have no legal right to contract, the latter shall prevail, but in such event, the provisions of the Terms and Conditions affected shall be curtailed and limited only to the extent necessary to bring it within the legal requirements.
Counterparts.
All Southside Victory Church agreements, including these Terms and Conditions, may be executed (including by electronic execution) in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument.
Remedies.
In the event, any mediation, lawsuit and/or any other action or proceeding is instituted by you against Southside Victory Church, your recovery, if any, shall be absolutely limited by the amount of activation and/or subscription fees you pay to Southside Victory Church.
Entire Agreement.
These Terms and Conditions are intended by the parties as to the final expression of their agreement and understanding with respect to the subject matter hereof and as a complete and exclusive statement of the terms thereof and supersedes any and all prior and contemporaneous agreements and understandings related thereto. Any modification of these Terms and Conditions by Southside Victory Church shall be binding immediately upon posting to the Site.
Compliance with Local Laws.
Southside Victory Church operates the Site from its hosting vendor offices in Canada. Southside Victory Church does not represent that materials on the Site are appropriate or available for use in other locations. Persons who choose to access the Site from other locations, do so on their own initiative, and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Notifications to Site & Services.
Southside Victory Church reserves the right, for any reason, in our sole discretion, to terminate, change, suspend or discontinue any aspect of the Site, including, but not limited to, content, features or hours of availability. We may also impose limits on certain features of the Site or restrict your access to part or all the Site without notice or penalty. Southside Victory Church reserves the right to temporarily or permanently terminate your access to the Site for any or no reason without prior notice.
Acceptance of Terms & Conditions.
Your use of the Site, or any part thereof, constitutes your express understanding, acknowledgement and acceptance of these Terms and Conditions, to the same extent as if you signed a document evidencing your acceptance and agreement with these Terms and Conditions.
Privacy Policy
Southside Victory Church Fellowship (“Southside Victory Church”) cares about your privacy. This privacy policy tells you what information we collect at our websites and how we use it. If you choose to visit any of the Southside Victory Church websites, your visit is subject to this privacy policy, and you agree to the terms of it.
What Information We Collect.
There are many places at our sites where you can share your personal information with us, and where you can communicate with others.
Registration.
Some of our sites give you the opportunity to register with us, and sometimes registration is required before certain site features can be used. Our registration forms may request your contact information (such as your name, email address, mailing address, etc.), demographic information (such as your country, gender, etc.), and profile data (such as your listening/viewing preferences, etc). You may be assigned a site username and/or password. For our internal purposes, we use this information to communicate with you and provide the services you have requested, and to provide a more personalized experience on our sites. For example, your registration may allow you to use and post to site message boards, create site profiles, etc. We use aggregate demographic and profile information about our audience in order to improve our service, for research purposes, marketing/promotional purposes and/or for industry reporting purposes, among others. By visiting our sites, you affirmatively consent to our collection and use of your data.
Newsletters and Other Communications from Us.
Our registered users and customers may receive newsletters, email communications, or communications through other channels for, among other purposes, the promotion and marketing of a product or service from our family of sites and business properties, and business partners, and we may also offer other visitors to our sites the opportunity to sign up to receive such information. When there is a separate sign-up for newsletters, we ask for contact information such as name and email address, and, sometimes, demographic and profile information. By visiting our sites, you affirmatively consent to our collection and use of your data. We use this information in the same manner as we use the contact information in the Registration process described above. We may offer our users the choice of whether to receive mailings from others that we think will be of interest. Recipients of our mailings can unsubscribe by following instructions that may appear at the end of email communications. Note that in order to keep our registered users informed about the operation of our services, we may send emails and announcements that are needed for the proper functioning and administration of our sites and service.
Communications with Us.
We have features where you can submit information to us (such as when contacting us with a question or feedback). We may retain your emails and other information you submit to us for our internal purposes, and to help us to serve you better.
Communications with Others.
We may offer features where you can send information to others. We will use the contact information you enter to send the information requested.
Interactive and Community Features.
Our sites may offer interactive and community features, such as message boards, chat, email accounts, short message service (SMS), instant messaging, profiles, personal homepages, etc. All information posted or sent through these features may be publicly available, and you should be aware that when you voluntarily disclose personal information (e.g., user name, email address, phone number) through these features, that information can be collected and used by others and may result in unsolicited communications from other people. By accessing these features and disclosing personal information, you affirmatively consent to the distribution of your personal information as described above. Users’ posts may be publicly and/or internally associated with their profiles/screen-names. Users are solely responsible for the content of messages they post or send on public forums.
Contests, Sweepstakes and Surveys.
We may also have contests, sweepstakes and surveys at our sites. When you enter or participate in them, we request contact information from you (such as your full name, email address, mailing address, and telephone number) and may also request demographic or profile information. We will use the information you provide for the purpose of conducting the promotion (for example, to contact you if you have won). We may also use the information to send you newsletters and other information we think may be of interest. Recipients of our mailings can unsubscribe by following instructions that may appear at the end of the email communication. Any personal information we collect may be associated with registration information. We may share aggregated information with others. We may sometimes partner with sponsors in offering contests, sweepstakes or surveys, and may share (provide and receive) information with them. By entering or participating in such contests, sweepstakes, and surveys, you affirmatively consent to our collection and use of your data.
Automatic Data Collection.
Our web sites may have features that automatically collect information from users to assist us in creating sites that honour our users’ preferences and serve their interests and needs.
Some of our sites use cookies, which are small data files containing information about the user that is stored on the user’s hard drive. Some cookies are used to make login to our sites easier (such as by remembering usernames and passwords). Cookies can also enable us to track users’ movements and target their interests to enhance their experience at our sites. We may also collect clickstream data and assign unique identifiers to our users for the same purposes. Information obtained with these technologies may be associated with your personal information so we can better market to you and customize our advertisements and promotions to your interests.
We may use third-party advertising companies to serve ads when you visit our websites. These companies may use information (not including your name, address, email address or telephone number) about your visits to our sites and other web sites on the Internet in order to provide advertisements about goods and services of interest to you. If you would like to learn more about this practice or find out how you can opt-out from allowing these companies to gather this information or use it to display targeted ads, please visit the Digital Advertising Alliance of Canada website https://youradchoices.ca/choices/
Most common web browsers today, such as Chrome, Firefox and Internet Explorer, allow you to modify your settings to block cookies entirely, alert you every time they are being sent, or allow their use by only those websites you choose. You can also delete cookies that are currently stored on your computer’s hard drive. Using weblogs or log files, we may also gather information such as the date, time, browser type, navigation history, and IP address of all visitors to our site(s). We use this information for our internal security audit log, trend analysis, and system administration, and to gather broad demographic information about our user base. We may associate this information with your personal information. By visiting our sites, you affirmatively consent to our collection, use, and distribution of your data.
With Whom Your Information Is Shared.
Information provided at any sites that we host or manage may be shared with the owner(s) of such site(s). As with other third parties, we are not responsible for how the owner(s) handle the data once they receive it. When we have co-branded or sponsored services, when we host a site, or when we join with other parties to provide specific services, we may share (provide and receive) your personal information with them. By visiting these sites, you affirmatively consent to our collection, use and distribution of your data.
We may share your information with other third parties with whom we have business relationships, and, in some cases, we cannot control or know their privacy practices. By visiting our sites, you affirmatively consent to our collection, use, and distribution of your data.
Other than as set forth in this policy, we do not share your personally identifiable information with other companies, apart from those acting as our agents in providing our service to you, and which agree to use it only for that purpose and to keep the information secure and confidential. Also, please be aware that our business units, subsidiaries, affiliates and sites, and entities into which our companies may be merged, or entities to which any of our assets, products, sites or operations may be transferred, may obtain from us and be able to use your personal information. We will also disclose the information we maintain when required to do so by law, for example, in response to a court order or a subpoena or other legal obligation, in response to a law enforcement agency’s request, or in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property. We may share (provide and receive) aggregate information, which is not personally identifiable, with others. This information may include demographic data such as the gender and/or geographic location of groups of users, but it will not include personal information (such as your name or email address). We use aggregate demographic information about our audience in order to improve our service, for research purposes, marketing/promotional purposes and/or for industry reporting purposes, among others.
Choice
By accepting this privacy policy, you expressly choose to receive certain communications from us and third parties, and you expressly agree to the privacy practices described herein. Our sites may also provide you with additional specific opportunities to select communications you wish to receive. You may change your privacy preferences, e.g. choose to cease receiving certain communications, by informing us of your new preferences. We will be able to honour your new preferences most quickly if you inform us of them by following the appropriate instructions in any communication you receive from us. Please be aware that messages you receive from us through SMS and instant messaging systems (and other systems apart from email) may not include an option to cease receiving communications; to change your privacy preferences with respect to those communications, please go to the profile page at the site where you provided your personal information or direct your instructions to the privacy contact identified at the end of this policy.
Access
If a user’s personally identifiable information changes (such as zip code), we endeavour to provide a way to correct or update that user’s personal data. Please feel free to contact us if you have any questions regarding making changes to your data.
Data Collection From Children
We strive to comply with the mandate of the Office of the Privacy Commissioner of Canada with its mission to protect and promote the privacy right of children. We do not knowingly collect personal information from children under 12 without appropriate parental notice and consent. We are committed to protecting children’s privacy.
NOTICE: Visit https://www.priv.gc.ca/en/about-the-opc/what-we-do-/awareness-campaigns-and-events/privacy-education-for-kids/presentation-packages/ for information from the Office of the Privacy Commissioner of Canada about protecting children’s privacy online.
Security
Security for all personally identifiable information is extremely important to us. We store your personal information securely and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction.
Merchant/E-Commerce Areas
Some of our sites have merchant/e-commerce areas, where users can purchase goods and services. Those areas are powered by a third-party e-commerce vendor that we have engaged in. Personal information (excluding credit card or other financial information) collected by the vendor is shared with Southside Victory Church and is subject to this Privacy Policy.
Links
We may provide links to non-Southside Victory Church sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.
Website Terms & Conditions
This Privacy Policy constitutes an integrated part of Southside Victory’s Terms & Conditions
Contact
If you have any questions about our privacy practices, please feel free to contact the Administration and/or Communication Department at:
SOUTHSIDE VICTORY CHURCH
6402 1A Street SW
Calgary, AB T2H 0G8
Communications Protocols
Social Media & Digital Communication Best Practices.
Southside Victory Church is committed to the well-being of every person who attends or visits the church. This commitment is reflected in our vision and purpose for SVC and the ministries which are part of the life of the church.
For the purposes of this policy, the term social media includes websites, interactive online accounts such as, but not limited to Facebook, Twitter, Google Plus, LinkedIn, and Pinterest, photo=sharing accounts such as, but not limited to Flickr and Picassa, video-sharing accounts such as YouTube, Livestream and Vimeo, online blogs and discussion forums.
The internet, portable devices, and digital technology offer important tools for fruitful ministry affording opportunities to connect with people within the congregation and community at large. As well, interested persons throughout the world to build networks for engagement, education and spiritual growth. These electronic tools also present some inherent risks when not used with care. Therefore, it is important that a communication policy outlines what tools will be used to communicate and how they will be used for safe ministry.
Conduct of Staff and Volunteers.
All staff and volunteers posting to any social media platform are expected to:
1. Be professional, responsible and respectful in all their communication.
2. Refrain from posting any confidential and sensitive information, personnel issues, work conflicts or personal grievances.
3. Only post what is pubic information, knowing that nothing posted is ever really lost or confidential.
4. Keep messages affirming and edifying rather than combative or controversial.
5. Recognize that they represent the congregation’s ministry and ensure that posting are appropriate to the mission.
6. Add their initials to posts made on a church account to which several persons have administrator status.
7. If there is any question, uncertainty or concern about the proper nature of a post, consult with a supervisor or leadership of the church before posting.
8. Provide their user name and password for any church social media account to the office and/or system administrator. Refrain from giving the username and password to any unauthorized person.
9. Include a disclaimer on any personal sites as follows: ‘The views and opinions expressed on this site are those of [person’s name] and do not reflect the views and opinions of Southside Victory Church or Victory Churches International’ However, they should also remember that readers may not distinguish between official comments made in social media for work and comments posted o a personal page or site and therefore, that in some sense, they are always speaking for the church.
10. Acknowledge that posts to the church’s social media accounts are subject to the oversight of the Media Department and/or church leadership.
Conduct of Members of the Public Responding or Commenting to Posts on the Church’s Social Media Sites.
1. Readers are welcome to respond, either agreeing or disagreeing with a post, but are expected to be respectful of the opinions of others.
2. Those submitting a comment are wholly responsible for the content of their comments.
3. Rants, rages, bashing, derogatory comments, profanity, comments that provoke discrimination or hatred of others, libelous or otherwise unlawful, abusive, immoral or obscene materials are not permitted and will be immediately removed from the site. If this is a repeated offence, the user will be blocked from the site.
4. Erroneous information will be addressed by a polite response giving accurate information in the comments.
5. If the posting is the result of an unhappy or negative experience, the site administrator may wish to rectify the situation and propose a reasonable solution. Depending on the nature of the ‘complaint’, this may be done in the comments or taken off-line.
6. Responses by the administrator to comments should take into consideration transparency, citing reputable sources, timeliness, and a professional and compassionate tone.
7. Corporatefollowersor‘friends’mayberemovediftheircorporateidentityisinconsistentwiththe values of Southside Victory Church and/or Victory Churches International
8. When members of the public are invited to comment or respond to a social media site (e.g. Facebook, Twitter, blog), the policies regarding their conduct should be communicated on the social media site.
Listed below are some helpful best practices for communicating and using social media for ministry with children, youth, and vulnerable adults.
Privacy and Protection of Vulnerable Persons.
1. Identifiable images of children should only be posted with the written consent of a parent or guardian.
2. Do not identify the persons, other than staff and church leadership, in an image by name.
3. Do not post the email addresses or phone numbers of persons, other than staff and church leadership, unless they have provided them for inquiries about a program or service.
4. When working with youth and young adults, remember that adults have more power in online relationships.
5. Depending on the nature of the group, accept either all or none of ‘friend’ requests from youth.
6. For discussion groups, set up a group account that all members of the group or congregation can join.
7. Refrain from using a personal social media site to communicate with children and their families.
8. Refrain from sending private messages to children and youth. Either copy their parents or post to their wall. Group emails are permissible, but parents should be copied on all such communications.
9. Where personal information such as name, email address, and user name are collected as part of the sign-up process for an online community, this information will not be shared with other parts of the church or with any outside parties.
10. When persons register for a program or an online community, they will be given the opportunity to indicate that they do not wish to receive communications unrelated to the program or online community.
11. All online transactions will be completed using a secure, online billing process such as PayPal.
12. Communications from the church sent via email should include specific instructions on how to unsubscribe from further email.
Live Streaming of Services and Other Events.
1. Signs will be posted at the entrances to the sanctuary indicating that the services are being live streamed to the Internet. In addition, a slide could be included at the beginning of each program/service with this information.
2. Live streamed services will remain archived on the Southside Church web page for one month and will then be downloaded and archived.
3. Settings on the Livestream service should be set so that the services can normally only be viewed through the Southside Church website and may not be embedded into any other website.
4. Live streaming should be preceded by a slide displaying the name and logo of the church, the title of the service or program and the date. It should commence with the official welcome from the Senior Pastor or designate.
5. Any children service or production should only be filmed from the back of the sanctuary without any closeups of the children.
6. Prior to taking or posting pictures or other comments digitally via e-mail, websites, or social media and prior.
Get permission.
Prior to taking or posting pictures or other comments digitally via e-mail, websites, or social media and prior to sharing any contact information, all ministry leaders should make sure to have parental/guardian permission to take and post pictures, post, comment or tag children, youth and/or vulnerable adults, or share contact information. Staff and Volunteers who do not have immediate access to consent forms should check with staff person responsible for maintaining these records. Written consent should be received for:
1. Taking and posting photos, messages, or videos for any use.
2. E-mailing, Instant Messaging, calling, texting or sending data to a child, youth or vulnerable adult by computer, cell phone, or other digital technology.
3. The sharing of any full name or contact information
Decide what information you will share.
Once you have written consent to communicate with children, youth, and/or vulnerable adults it is essential to discern what information you will communicate:
1. Move with caution when transmitting easily identifiable information like event dates, times, locations, or participants.
2. Never post easily identifiable information online.
3. Limit what is communicated in electronic prayer requests. When placing anyone on an electronic prayer list:
a. Contact individual and ask for their consent to share via e-mail.
b. Consider using only first names if posting online.
Post photos with care and intentionality.
1. Churches/Organizations should have policies that limit or prohibit the use, publication, or public sharing of photos of children, youth, and/or vulnerable adults taken by personal cameras, phones, or video cameras of any kind on all personal websites, personal websites, personal blogs, social networking sites, and online photo albums.
2. Photos of children, youth, and/or vulnerable adults who have appropriate photo releases from parents/guardians on file should only be uploaded to the ministry organization’s moderated pages, website, or other designated forms of communication as stated in the photo release form and communicated to parents/guardians.
3. Designated leadership posting photos to authorized sites should refrain from using names and never use last names or identifiable information.
4. Check photos for vulnerable/compromising situations and make sure they uphold the mission of SVC
5. Block ‘save photo as’ options on websites.
6. Limit access to photos by employing the use of a password. Connecting via social networks and other digital apps.
General Guidelines
1. Set privacy settings to limit who can see your profile.
2. Restrict who can be your friend. Use judgment and follow your church policy in accepting requests from children, youth or vulnerable adults with whom you are in ministry.
3. Use high level security and strict privacy settings provided by social networking sites, making every effort to prevent participants from being introduced to objectionable content.
4. All adult leaders engaged in ministry with children and youth should consider the content and nature of any posts that will be seen or read by others. Adult leaders should remember children, youth, and vulnerable adults look to them as role models and representatives of the church.
5. Do not post or share inappropriate comments, photos etc. Humor and sarcasm can be easily misinterpreted and should be used only where appropriate. Remember – all comments sent to a vulnerable person can be shared in a number of ways that misinterpretation of those comments may occur.
6. Encourage children, youth, and vulnerable adults you are in ministry with to follow these guidelines too.